WHAT INFO WE COLLECT

The information we collect is your name, address, contact number, contact email, purchase information & method of payment.

We ourselves do not store your payment details in any way, as payments are securely processed by our third-party payment provider – STRIPE.

HOW WE COLLECT IT

The information we collect is supplied directly by you on our website when you place an order, open an account, subscribe to our emails, enter a competition, submit an enquiry, or provide feedback to us.

Outside of information that you enter on our website, we also receive and store certain types of information through the use of ‘Cookies’, purely to allow our system to recognise your browser and provide quicker, easier use of our website.

WHY WE COLLECT IT

We collect your information for several reasons; to deliver and improve the products & services that we offer you, to complete transactions with you, to protect against fraud, to provide offers and promotions that may be of interest to you and to generally provide you with a smooth shopping experience.

WHO WE SHARE IT WITH

The information we collect will NEVER be sold or passed on to other parties, although we will need to pass on necessary  details to companies who perform part of our service delivery, such as AusPost.

We may otherwise use or disclose your personal information where required or authorised by law, which may include emergency situations & assisting law enforcement agencies and/or accessing & updating your personal information.

If you have any questions or feedback please contact us via hello@rawrchai.com.